Retailing

Home furnishings and lighting retailers face many challenges in this ever-changing economy. From new consumer expectations to online competition, today's retailers work hard to ensure their customers have access to on-trend products and great customer service. In this section, you'll find all things retailing — news, features, analysis and tools — needed to make your retail business a success.

Reinventing Tradition

We’ve all heard the saying “Don’t mess with a good thing.” While that laissez-faire strategy may work just fine for your grandmother’s sticky buns recipe or possibly your stock portfolio, businesses…

Mosaic Moments at KBIS

This year, the Kitchen and Bath Industry Show (KBIS) launched the Salon by KBIS space, a new section of the show dedicated to artisan, small-batch and international companies with something…

Retail Voices

Just two years ago, industry headlines were rife with store closings, bankruptcies, mass layoffs and even media reports of zombie retailers. “I would say that retail is back, but that would be wrong…

Looming Ahead

If the recent Showtime Fabric Fair was any indication, and it is, the name of the game in upholstered furniture at spring market will be texture, mod patterns, performance and plenty of color. Trend…

How to Woo Value Shoppers

Who doesn’t love a good deal? Very few people, according to the National Retail Federation’s (NRF) Consumer View quarterly survey. For the fall 2018 edition, the NRF surveyed more than 3,000 U.S.…

4 Social Video Tools That Make Editing Easy

According to research from Wyzowl, 83 percent of business owners surveyed think that video gives them a good ROI. If you can get over the growing pains of incorporating video into your marketing…

Holiday Sales Miss Expectations: What the Latest Numbers Mean for Retailers and Designers

The U.S. Census Bureau released some startling numbers on the recent holiday season shopping numbers, and they didn't provide a lot of optimism for economists and the stock market. The bureau found…

The Whole Experience

When design is in your blood, it’s hard to imagine doing anything else. For Chris Cooley, owner of Michael Alan Furniture & Design in Lake Havasu City, AZ, a lifetime career in interiors began at…

3 Barriers to Offering Speedy Shipping and What You Can Do About Them

When Gallery Furniture in Houston opened for business in 1981, the home furnishings store offered same-day delivery based on the need to make room for more product. “If he didn’t deliver the…

What Your Email Stats Can Tell You About Your Customers

Your email data may be one of the most useful marketing tools hiding in plain sight. By going through it regularly, you can learn so much about your customers' habits, interests and preferences,…
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