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Retail Education

Home furnishings and lighting retailers face many challenges in this ever-changing economy. From new consumer expectations to online competition, today's retailers work hard to ensure their customers have access to on-trend products and great customer service. In this section, you'll find all things retailing — news, features, analysis and tools — needed to make your retail business a success.

The Retail Doctor Bob Phibbs SalesRX2022
The Retail Doctor, Bob Phibbs, has launched an expanded version of his SalesRX training, SalesRX2022

The Retail Doctor, Bob Phibbs, Launches SalesRX2022

The Retail Doctor LLC announced today the launch of SalesRX2022, a new program of online retail sales training that offers on-demand retail sales training for physical retailers starting at $295 a…
Image by Muhammad Ribkhan from Pixabay
Image by Muhammad Ribkhan from Pixabay

7 Tips for Effective Email Marketing

Whether you’re a brick-and-mortar retailer — with or without a website, although a website is a calling card these days — or have a focus on e-commerce, it’s important to stay connected to your…
Image by talha khalil from Pixabay
Image by talha khalil from Pixabay

3 Newsletter Platforms to Reach More Customers

Today’s email marketing platforms are more advanced than ever before. With retargeting, automated communications and e-commerce integration, retailers and designers alike can stay in front of their…
Image by Bob Dmyt from Pixabay
Image by Bob Dmyt from Pixabay

How is Your Support System?

Industry associations, buying groups, Facebook groups, business coaches and more. There’s no shortage of support systems in the home furnishings industry, whatever your role. The question is: Are you…

Profitability Takeaways from Home Design Business Coaches

In our latest virtual Home Design Business Think Tank, we spoke with experts, retailers and designers about the steps they take to ensure customer/client loyalty and profitability in their businesses…

New Juniper CEO to Address E-Commerce Trends

Veteran digital innovator and Juniper CEO, Bill Furlong, will explore expanding business and engaging customers through e-commerce in a free webinar, Leadership Perspective: A One-on-One with Bill…

IMC June 2021 Market Insights Webinar to Focus on Cross-Merchandising

As retailers enter the summer 2021 market season with a renewed focus on diversifying their product mix – whether via new strategy or necessity – IMC is preparing them to effectively source in its…
Universal Furniture, High Point Market
Universal Furniture has announced its educational lineup for High Point Market

Universal Furniture Learning Center Agenda for High Point Market

Universal Furniture’s in-person learning events return this June with live streaming opportunities for those who can’t attend. And back by popular demand is the Universal To the Trade Designer’s…
Image by TheDigitalWay from Pixabay
Image by TheDigitalWay from Pixabay

6 Steps to Protecting Your Customer's Information

When data breaches hit large retailers, such as Target, we hear about it. Smaller businesses can have even more challenges when it comes to data security. As a retailer, it’s likely you accept credit…
Image by Wokandapix from Pixabay
Image by Wokandapix from Pixabay

Resilience In Retail

This month’s word is RESILIENCE: the capacity to recover quickly from difficulties.  If ever there has been a year where resilience has been required, it’s been this one. With COVID shutdowns and…
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