Retail Education

Home furnishings and lighting retailers face many challenges in this ever-changing economy. From new consumer expectations to online competition, today's retailers work hard to ensure their customers have access to on-trend products and great customer service. In this section, you'll find all things retailing — news, features, analysis and tools — needed to make your retail business a success.

retail health
stokkete - stock.adobe.com

Is Your Retail Business Healthy?

In its 2020 State of the Industry Report, STORIS shares 20 actionable strategies to help your retail establishment flourish in its 20/20 Vision Plan. We’ve highlighted a few. For the rest of the…
Mitzi
Color and dimming capabilities in today’s LED allow for lighting design and use indoors and out. Pictured: The Lola Pendant from Hudson Valley Group’s Mitzi division.

LED Lighting Technology Offers Design, Efficiency Opportunities

What started as an opportunity in energy efficiency for manufacturing and commercial spaces in the mid ‘90s is not the same LED lighting technology we have today. The same energy efficiencies apply,…
Coco & Dash
Coco & Dash, Dallas, TX

Retail Strategies for Customer Retention

The relationship with your retail customer doesn’t end when the sale is made. It doesn’t start there either. Successful home furnishings and lighting retailers know a lot goes into making that…
adobestock
Customer retention is key to a thriving retail business. These three loyalty programs are designed to help. (Photo: JackF / stock.adobe.com)

3 Programs to Help Retailers Cultivate Loyal Customers

Did you know acquiring a new customer can cost five times as much as retaining an existing customer? And increasing customer retention by 5 percent can increase revenue by as much as 25 to 90 percent…
lighting for health
Layering light sources adds visual interest to a room, but it also helps reduce eye strain and set the mood of a space, helping inhabitants relax and unwind.

How Lighting Technology Advances Affect Consumer Health and Wellness

Lighting, often called the jewelry of the home, can transform the aesthetics of a space, but it also has a major impact on health and wellness. Research has shown color temperature can affect sleep…
Bradington Young Ottoman Display
Bradington-Young showcased its customization capabilities in a number of ways in its High Point showroom to help retailers and designers see the possibilities for custom design and merchandising.

Bradington-Young Brings a Novel Approach to Custom Display

Ottomans, pillows and chairs, oh my! Today’s consumers are looking for their own style of home furnishings options in one of the more categories out there, but they aren’t always adept at visualizing…
environmental impacts of luxury furnishings
Helen Rutledge, owner of antique shop Bibelot, says mixing antiques like this Georgian Pine Secretary with modern pieces looks fresh and luxurious.

Minimizing Environmental Impact With Eclectic Antique Furniture

With today’s consumer looking more toward the sustainability of the products they purchase, there is more to designing a luxury space than the beauty of the pieces. Clients want to know where their…
Succession Planning for your business
Are you ready to be "fired" from your business? There is planning involved.

Are You Ready to Be Fired? 5 Tips for Your Business Succession Plan

Many years ago, I was having lunch with a business friend who was moving into the final stages of his career. I asked him, “So what are you focused on now?” He said something I will never forget. He…

Flying Colors: Luxury Retailer Shares Its Secrets

At a time when conventional wisdom in the furniture business holds that it is extremely difficult, if not nearly downright impossible, to produce and sell domestically made products at competitive…

Retail Road Trip: Phoenix

Lightform Lighting Lightform Lighting stocks a unique mix of modern lighting fixtures from approximately 150 manufacturers. The Scottsdale showroom serves high-end residential and commercial…