Retail Education

Home furnishings and lighting retailers face many challenges in this ever-changing economy. From new consumer expectations to online competition, today's retailers work hard to ensure their customers have access to on-trend products and great customer service. In this section, you'll find all things retailing — news, features, analysis and tools — needed to make your retail business a success.

(Photo: J. Kelly Brito on Unsplash)
(Photo: J. Kelly Brito on Unsplash)

IMC Announces Free Business-Building Webinars for Buyers, Exhibitors

As part of its ongoing support of the design and retail community during the COVID-19 crisis, International Market Centers (IMC) is presenting a series of free webinars for gift, home and apparel…

Making a Lasting Impression With Thoughtful Customer Appreciation

This past Christmas, while visiting my Millennial kids in New York, my daughter needed a pen. I grabbed a favorite pen out of my bag and handed it to her. Her reaction: “Mom, this pen is amazing! Can…
Control4 operating system
Smart home operating systems, like Control4, manage lighting, security, entertainment, furniture and more throughout a home.

Smart Home Technology and a Healthy Lifestyle

Smart home technology can offer end users the ultimate in comfort and convenience. Whether the technology is exhibited in furniture, lighting or anywhere else in the home, when a person is more…
Bob Phibbs, the Retail Doctor
Bob Phibbs, the Retail Doctor

American Lighting Association Free Retail Webinar Available On Demand

As part of the American Lighting Association's (ALA) continuing series of free webinars during the COVID-19 pandemic, Bob Phibbs, The Retail Doctor and prior ALA Conference keynote speaker, presented…
Willow Tree Designs
Willow Tree Design is a mix of window treatments, furniture and home accessories, including seasonal holiday decor.

How a Designer Answered When a Retail Opportunity Knocked

Just outside of the south side of Chicago in the Beverly area, rests Willow Tree Design, a hybrid interior design/retail and window treatment shop that has gone through a number of changes. For the…
retail health
stokkete - stock.adobe.com

Is Your Retail Business Healthy?

In its 2020 State of the Industry Report, STORIS shares 20 actionable strategies to help your retail establishment flourish in its 20/20 Vision Plan. We’ve highlighted a few. For the rest of the…
The Lola Pendant from Hudson Valley Group’s Mitzi division.
Color and dimming capabilities in today’s LED allow for lighting design and use indoors and out. Pictured: The Lola Pendant from Hudson Valley Group’s Mitzi division.

LED Lighting Technology Offers Design, Efficiency Opportunities

What started as an opportunity in energy efficiency for manufacturing and commercial spaces in the mid ‘90s is not the same LED lighting technology we have today. The same energy efficiencies apply,…
Coco & Dash
Coco & Dash, Dallas, TX

Retail Strategies for Customer Retention

The relationship with your retail customer doesn’t end when the sale is made. It doesn’t start there either. Successful home furnishings and lighting retailers know a lot goes into making that…
adobestock
Customer retention is key to a thriving retail business. These three loyalty programs are designed to help. (Photo: JackF / stock.adobe.com)

3 Programs to Help Retailers Cultivate Loyal Customers

Did you know acquiring a new customer can cost five times as much as retaining an existing customer? And increasing customer retention by 5 percent can increase revenue by as much as 25 to 90 percent…
lighting for health
Layering light sources adds visual interest to a room, but it also helps reduce eye strain and set the mood of a space, helping inhabitants relax and unwind.

How Lighting Technology Advances Affect Consumer Health and Wellness

Lighting, often called the jewelry of the home, can transform the aesthetics of a space, but it also has a major impact on health and wellness. Research has shown color temperature can affect sleep…