Bob Phibbs

Visual Generation - stock.adobe.com
Visual Generation - stock.adobe.com

8 Tips to Increase Retail Profit Margins

Retailers’ profit margins have been more relevant than ever lately. It all started with curbside pickup, the only way many stores could sell their products during the COVID-19 pandemic. Now, some…
The Retail Doctor Bob Phibbs SalesRX2022
The Retail Doctor, Bob Phibbs, has launched an expanded version of his SalesRX training, SalesRX2022

The Retail Doctor, Bob Phibbs, Launches SalesRX2022

The Retail Doctor LLC announced today the launch of SalesRX2022, a new program of online retail sales training that offers on-demand retail sales training for physical retailers starting at $295 a…

Profitability Takeaways from Home Design Business Coaches

In our latest virtual Home Design Business Think Tank, we spoke with experts, retailers and designers about the steps they take to ensure customer/client loyalty and profitability in their businesses…

Celebrating a Return to Normalcy...Almost

June kicked off with Spring High Point Market, and for all practical purposes, markets appear to be back … almost in full swing.  There were still some restrictions and events were limited, but…

Home Design Business Think Tank: A Focus on Profit for Retailers

Home Design Business Think Tank: All About the Benjamins As a home furnishings retailer or interior designer, one of your primary goals in business is to turn a profit. We’ve put together a Home…
Photo by Blake Wisz on Unsplash
Photo by Blake Wisz on Unsplash

7 Questions That Need a ‘Yes’ to Close More Retail Sales

If you work in retail sales, you have to care about your customer first. If you start with what they — as a visitor to your Planet Furniture or Planet Lighting — are experiencing and if you are aware…
jozefmicic - stock.adobe.com
jozefmicic - stock.adobe.com

Looking Forward to Business Success in 2021

While 2020 threw monkey-wrench-type challenges into businesses across the spectrum, the home furnishings industry — both for interior designers and retailers after lockdowns were lifted — have for…
Bob Phibbs, the Retail Doctor
Bob Phibbs, the Retail Doctor

American Lighting Association Free Retail Webinar Available On Demand

As part of the American Lighting Association's (ALA) continuing series of free webinars during the COVID-19 pandemic, Bob Phibbs, The Retail Doctor and prior ALA Conference keynote speaker, presented…
Adobestock retail clients
(Photo: VadimGuzhva / stock.adobe.com)

Elevate Your Sales Game With These Tips From the Retail Doctor

Good morning.” “Good afternoon.” “Good evening.” According to The Retail Doctor Bob Phibbs, this simple customer greeting is far more effective than the standard, “Can I help you?” Why? At September…
handshake
(focus_bell - stock.adobe.com)

How to Make a Good Impression on Your Retail Customer with a Welcome Email

When you’re putting your brand directly in front of customers, first impressions mean a lot. If a customer gives you their email address, they’re giving you permission to share your story with them,…