Bob Phibbs

Adobestock retail clients
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Elevate Your Sales Game With These Tips From the Retail Doctor

Good morning.” “Good afternoon.” “Good evening.” According to The Retail Doctor Bob Phibbs, this simple customer greeting is far more effective than the standard, “Can I help you?” Why? At September…
handshake
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How to Make a Good Impression on Your Retail Customer with a Welcome Email

When you’re putting your brand directly in front of customers, first impressions mean a lot. If a customer gives you their email address, they’re giving you permission to share your story with them,…
Adobestock email
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Building and Maintaining an Email Database

We all know this scenario. We’re buying something in a store or browsing a company’s website, and at some point we are asked for our email address. Sometimes we recite it instinctively, or maybe we…
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4 Retail Industry Podcasts to Check Out

For the busy showroom owner who wants to stay in the know about the state of the retail industry, podcasts are the perfect option, offering the ability to learn something new while on the go or when…
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Are you asking your job candidates the right questions? (Photo: Tim Gouw)

5 Interview Questions You Should Be Asking

When you’re short-staffed, it seems that everyone is a little more on edge. Employees need to pick up extra hours, and managers cross their fingers that no one will call in sick. In an effort to…