The Retail Doctor

Bob Phibbs, the Retail Doctor
Bob Phibbs, the Retail Doctor

American Lighting Association Free Retail Webinar Available On Demand

As part of the American Lighting Association's (ALA) continuing series of free webinars during the COVID-19 pandemic, Bob Phibbs, The Retail Doctor and prior ALA Conference keynote speaker, presented…
Adobestock retail clients
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Elevate Your Sales Game With These Tips From the Retail Doctor

Good morning.” “Good afternoon.” “Good evening.” According to The Retail Doctor Bob Phibbs, this simple customer greeting is far more effective than the standard, “Can I help you?” Why? At September…
handshake
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How to Make a Good Impression on Your Retail Customer with a Welcome Email

When you’re putting your brand directly in front of customers, first impressions mean a lot. If a customer gives you their email address, they’re giving you permission to share your story with them,…