Retail Education

Home furnishings and lighting retailers face many challenges in this ever-changing economy. From new consumer expectations to online competition, today's retailers work hard to ensure their customers have access to on-trend products and great customer service. In this section, you'll find all things retailing — news, features, analysis and tools — needed to make your retail business a success.

Laurence Carr
Designer Laurence Carr says delivery timelines from local suppliers are currently more reliable.

American-Made Advantages in the Coronavirus Era

For retailers and designers, keeping their clients happy comes down to reliability: ticking off the boxes as the design process moves forward, and delivering a final finished space, furnishings and…
Home Collections Furniture’s Lael Thompson shares tips on good final-mile delivery.
Home Collections Furniture’s Lael Thompson shares tips on good final-mile delivery.

Tips for Last Mile Delivery

Much has been written about the importance of the final mile in successfully (and profitably) completing a furniture sale. Delivering big-ticket products of large size and unusual shapes and…
Universal Furniture High Point Market Seminars
Universal Furniture's Lineup of Seminars during High Point Market

Universal Furniture Sets Educational Lineup for High Point Market

While High Point Market will be a bit different this fall with extended dates, attendees organized by region and the requirement of masks, Universal Furniture is working behind the scenes to deliver…
Patti Allen and Stephanie James
Patti Allen and Stephanie James

Allen & James Bring a Designer's Eye to Retail

If you’re ever in downtown High Point, NC — and we know many of you are ­— you’ll want to make a side trip the next time you’re visiting Market to see how Allen & James’ interior design/retail…
Home Design Business Think Tank
Home Design Business Think Tank Maximizing Profitability

Register for the Home Design Business Think Tank Series: Maximizing Profitability

During this time of coronavirus, it's more important than ever to get creative to attract and connect with the customers and clients that support your design or home furnishings retail business. Get…
Brown Squirrel
Retail Strategist Connie Post gets to the cruxe of luxe in home furnishings retail at Brown Squirrel, in Knoxville, TN.

Brown Squirrel Upgrades Presentation, Increases Revenue

The key to a successful luxury presentation is context. Take Brown Squirrel in Knoxville, TN, a full-line furniture store that literally sits across the parking lot from the corporate campus of HGTV…
Image by Engin Akyurt from Pixabay
Image by Engin Akyurt from Pixabay

The State of Home Furnishings Retail

After months of stay at home orders and social distancing, retailers across the country are reopening their doors to customers, but the state of retail looks different now than it did before…

The Journey to Brand Loyalty

If a journey of a thousand miles begins with a single step, then in retail, the journey to brand loyalty begins with a single purchase. To cultivate a customer base that is loyal to your brand, there…
Jamie Merida Interiors
Jamie Merida Interiors developed as an extension of Merida’s success as a home furnishings and flooring retailer.

The Keys to Building a Brand

For interior designers and retailers in the home design business, much of their success hinges on the ability to brand themselves in a way that connects with clients and carries through all of their…
Image by David Schwarzenberg from Pixabay
Image by David Schwarzenberg from Pixabay

Home Furnishings Association, Piper Sandler Release New Quarterly Retail Report

The Home Furnishings Association (HFA) announced an exclusive partnership this week with investment bank Piper Sandler to release the industry’s first research report for furniture retailers. The…